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The Gorilla and the Spiderweb: Two Competing Approaches to Small Business Software

I speak with small business owners every day. Most of the time, we’re speaking because they have problems – workflow problems, software problems, scaling problems. Solutions aren’t obvious. If they were, we wouldn’t be in business. Thing is, it’s not just that solutions aren’t obvious – it’s that solutions may solve the same problems (inventory, [...]

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Why the new Basecamp refresh is a sign of things to come (and why that’s good)

So, the new Basecamp is out, released with much applause (and yes, a few groans). We reviewed it last week and found it super promising. Exciting stuff. What’s more exciting than the sexy new project management tool, though, is how it was released. 37signals, the company behind Basecamp, basically rewrote the rules of software releases. [...]

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We Need To Stop Failing The Future.

The going is good, and we’re still screwing it up We’ve been helping companies utilize new and powerful technology for just under three years now. It has been fantastic. We’re growing rapidly and seeing the sea-change in how some businesses are using software. But what’s even more astounding is the fact that so few people [...]

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Thinkfuse, Basecamp, and the Tyranny of Features

A few days ago we received a trial invite to Thinkfuse, an up-and-coming piece of software focused on group communications (read: project status reports). Without going into a full review (Thinkfuse is still in testing mode), suffice it to say that Thinkfuse represents exactly what we *love* about good new products: simplicity, focused innovation, and [...]

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We’re teaching a class!

Cloud Computing: What It Really Means for Your Business Monday, December 12, 2011 from 8:00 PM to 9:30 PM Buy your tickets here. Having worked for years in the exciting space between business and cloud computing, we’re happy to announce a new class on the subject at New York City’s General Assembly. We’re teaching, meaning [...]

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Guest post: Is the Cloud ready yet? Let’s ask the accountants

The following is a repost, used with the author’s permission, of Hunter Richards’s February 2nd post, “Is the Cloud ready yet? Let’s ask the accountants.” The original post can be found here. Check it out! —————————————————————————————- Technology enthusiasts have long praised the cost savings and simplicity of cloud computing. Early adopters have proven successful with [...]

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No Tecknolegy: 5 costs of inaction, or why cloud computing makes sense

It’s easy to always say no. Your systems function, the processes are clear, it works. Why invest in cloud computing if nothing is broken? What’s wrong with inaction? We hear that sentiment all the time and it’s easily understood. Business owners are risk adverse and they don’t want to fall for short-term fads, especially with [...]

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Community feedback is good. Kinda.

In the good ‘ole days when software still need installing and executives regularly printed their emails, software “support” was a strange thing. Sure, Microsoft had helplines you could call, and Quicken came with a manual, but it wasn’t “support” per se: more like a robotic attempt to appease the odd granny or two. Software personified [...]

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Doctors smoking cigarettes, or why last-gen solutions last so long

Plenty of business execs know that old-school software solutions are costly and inefficient: that legacy solutions perpetuate legacy processes: that last-gen is bad and next-gen is good. Yet plenty of those same execs do nothing to change systems, or worse, actively fight change, fearing its short term difficulties. Legacy IT solutions are habit-forming and addictive. [...]

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Yesterday is dangerous, live for tomorrow

It’s rare we get upset at prospective clients, but it happens sometimes, especially when they just don’t get it. Point in case: we recently visited the aging president of a mid-sized non-profit who insisted on retaining a decades-old IT infrastructure. Pointing at years of successful fund-raising, he downplayed the importance of replacing a decrepit website [...]

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