Where business and the cloud collide.
The following post was put together by our friends at Webfusion, a UK-based web hosting provider and domain name registration company. Interesting stuff! ——— The public has their head in the clouds… Everyone in the IT industry knows how amazing cloud computing is – it can cut overheads, introduce flexibility and make previously unobtainable [...]
We hear it all the time. What CRM is the best? Google it and you’ll get a litany of responses, almost all in contradiction of one another. Some say Salesforce. Some say Zoho. Some say Capsule, some say Brightpearl. You get the idea. Thing is, they’re all wrong. See, there is no “best” CRM. It doesn’t exist. [...]
Software changes fast. So fast that sometimes it’s hard to see the trends and changes, the patterns that determine how tomorrow’s tools will work. Normally that’s no big deal – it’s exciting, right? – but in the world of business software, even subtle changes can carry implications. We test and implement new software systems all [...]
We review dozens of cloud-based CRMs every year. Some are great, some are… less great. Thing is, the great ones always seem familiar. They share common strengths. Based on our experience, here’s a list of 5 ways to tell great CRMs apart from the rest. 1. Intuitive navigation. Software is only as helpful as the [...]
We don’t typically repost our own content, but the following is a gem from 2010 that still holds true. API integration is great but it has drawbacks too! Read on for our opinion, and leave yours in the comments below… ————————- Spend anytime among the cloud-computing crowd and you’ll soon find that API integration is [...]
Love ‘em or hate ‘em, conferences are a mainstay of any self-respecting industry, and cloud computing is no exception. 2013 promises some good shows, from the mainstays of Cloud Expo, to relative upstarts like ICNC. We’ve gathered information on nine of these conferences and summarized them below. Have a look, and see you there! International [...]
One of the great aspects of Software as a Service (SaaS) is that the software is always improving. It has to improve: users pay a monthly subscription, meaning they can cancel the service whenever they choose. Hence why the top software companies stay ahead of the curve and frequently release exciting updates and features. This [...]
So, you use and love Zendesk. We do too. But what’s this new Zendesk thing that launched this week? How does it work? Will it affect your customer support? What does it all mean? Live Zendesk support, NYC-style This September 26th, at 6-7 pm, we’ll be answering those questions and more at our first “Zendesk [...]
This week we’re sitting down with Jonathan Bensamoun, head of product and resident retail guru at Shopkeep. Shopkeep is “point of sale software” (POS), ie the software that drives the registers and inventory when you buy at retail stores. Unlike most POS systems, Shopkeep is cloud based, runs on iPads, and (gasp) is actually [...]
When small business owners think of software, they think of email, file management, and…. CRM. Shorthand for “Contact Relationship Management,” CRMs help businesses organize their customers, leads and sales. Important stuff. Unfortunately, choosing a CRM isn’t easy. The Google Apps marketplace lists 90 of ‘em: GetApp has over 280. There are thousands more (and they [...]