I speak with small business owners every day. Most of the time, we’re speaking because they have problems – workflow problems, software problems, scaling problems. Solutions aren’t obvious. If they were, we wouldn’t be in business. Thing is, it’s not just that solutions aren’t obvious – it’s that solutions may solve the same problems (inventory, [...]
We’ve long loved Solve360. It’s really good. That’s why we gave them an A+ review, why we partnered with them, and it’s why we’re now offering weekly Solve360 support and training. That’s right – weekly Solve360 training. Twice a week, every other week, we’ll be teaching “Solve 101” and “Solve 102” webinars. We’re educators! Who [...]
We’ve been hunting for quality cloud based accounting software for a long time. To date, the options just haven’t been appealing – Quickbooks Online feels dated, Netsuite is expensive, Freshbooks and Freeagent are limiting, and Wave, Saasu and others just aren’t there yet. What’s the cloud loving accountant to do? The hunt is over. We’re [...]
It’s a tough time to be a Value Added Reseller (VAR). For those who don’t know, VARs are a breed of IT consultant popularized in the 1990’s and still near-ubiquitous in certain channels. They’re hard to miss: Without going into too much detail, the VAR model is one of selling software licenses for the margin, [...]
So, the new Basecamp is out, released with much applause (and yes, a few groans). We reviewed it last week and found it super promising. Exciting stuff. What’s more exciting than the sexy new project management tool, though, is how it was released. 37signals, the company behind Basecamp, basically rewrote the rules of software releases. [...]
Yes, this is a repost, but it’s just so good we couldn’t help ourselves… The Support, It Is a-Changin’ In the good ‘ole days when software still need installing and executives regularly printed their emails, software “support” was a strange thing. Sure, Microsoft had helplines you could call, and Quicken came with a manual, but [...]
Over a year ago we spoke with Jon Ferrara, CEO at Nimble, the up-and-coming CRM and sales platform for small teams. Nimble wasn’t much to look at back then, but a year is a long time in the world of software – long enough to gain 30,000 users, 2,800 companies, and a host of new [...]
Customer relationship management (CRM) software is a confusing space. On the one hand, there’s been explosive growth of powerful cloud-based CRMs, especially for small businesses. That’s awesome. On the other hand, most CRMs you see are crap: they’re either overly complex, overly simple, or just plain annoying to use. Sorting the wheat from the chaff [...]
A few days ago we received a trial invite to Thinkfuse, an up-and-coming piece of software focused on group communications (read: project status reports). Without going into a full review (Thinkfuse is still in testing mode), suffice it to say that Thinkfuse represents exactly what we *love* about good new products: simplicity, focused innovation, and [...]
Online accounting for small businesses is a messy space. There are dozens of competitors with significantly different feature sets and price points, often targeting different subsets of accounting without offering a complete package (“just invoicing” or “just expenses”). In an industry dominated by Quickbooks, it’s hard to know which solution(s) to choose. This week we’re [...]